Sunday, February 26, 2017

If your ORGANIZATION was an animal, which would it be?



We have all heard the worst interview question in the world, “If you were an animal, which one you would be” but after watching my new PBS obsession – Spy in the Wild – there may be something to this! If you have not seen the series, essentially researchers have ingeniously disguised small cameras as tree stumps, rocks, or even artificial animals (my favorite is a spy bush baby!) and placed them in natural habitats to observe animal behavior. Social psychologists have often drawn parallels to animal behavior to that of humans which has got me thinking out loud about how certain human organizations resemble animal groups in terms of behaviors, interactions, ways of operating and solving problems, etc.

The premise is that organizations have unique cultures and cultures are formed, according to consultant and author Dr. Henry Cloud, by what is ALLOWED or CREATED! Whereas not an exhaustive list, here as some prototypical organizations that I believe are common in human habitats!

Chimp Congress – seriously, this is what a group of chimpanzees is called! Chimp groups are characterized by high drama and high emotions. There is a lot of innovation and care within a chimp congress but members can be easily distracted by interpersonal issues. Disputes, resource allocation, and other rewards eventually regulated and refereed by senior members when they begin to tire of the shenanigans!

Wolf Packs – as you can imagine, this is a group made up of predators! Just imagine a rabid group of sales professionals! Pack members have learned the value of cooperation and will skillfully orchestrate their movements and processes to pursue their prey. The problem becomes, however, is that when resources become scarce or they become bored, they will turn on each other to weed out the weak!

Horse Herd – like many herd animals, they consider themselves to be prey. This produces a flee or fight mentality with the “flee” or conflict avoidance usually the standard operating procedure! A herd of horses are led by a dominant leader with little thought as to what they are doing or where they are headed. The reliance on the leader is absolute and independent action is discouraged. The herd will protect weaker members often at the expense of themselves or their efforts. Leadership transition is competitive but open only to internal members.

Meerkat Colony – meerkat colonies are extremely tight knit where compliance and conformity is valued. This creates a social structure where everyone cares for everyone else but the goal is just survival. Subsequently, the colony plays “not to lose” and keeps a low profile in a very competitive environment filled with competing meerkat colonies and predators.

Dolphin Pod – a group or “pod” of dolphins is comprised of complex and fluid social structures. Much like a tech start up, membership in the pod is dynamic with members coming and going as they seem fit or see an advantage. The pod will often “self-regulate” punishing or rewarding members as the pod decides. Leadership is less pronounced and is distributed due to the transient nature of members and tasks. Like members of a start-up, dolphins are highly intelligent and communicate in a highly efficient manner; thus, can innovate quickly.

Much like animal groups, human organizations are a product of their surrounding environments and personal characteristics. They form and operate based upon their function in the kingdom of the marketplace! Unlike our animal friends, however, human organizations are not doomed to their fixed, Darwinian style of evolution. Human organizations can change and adapt to BOTH look after the welfare of their members AND compete effectively in their respective arenas.

So, what type of organization does your enterprise resemble? Back to Dr. Cloud’s assertion that cultures are created by what the leadership ALLOWS or CREATES. So as a leader, if you do not like what you see or hear when you take a good, honest look at your organization, that is a you and you deal!

As always if I can help you and the people you associate with Get Better, Be Ready and LEAD OUT LOUD, I would invite you to email me or to visit my website below and see if any of the training or coaching experiences I offer can provide an impact! Also, as a bonus, if you go to my Out Loud Strategies website (www.outloudinc.com) and enter your contact information, I will send you a FREE guide to establishing a mentoring initiative program in your organization! Such an initiative would be critical to add value to your organization!

Yours in Leadership (and still walking both roads!),

Bill Faulkner

Principal Consultant – Out Loud Strategies

Independent Coach, Speaker, and Trainer with the John Maxwell Team TM

Email = bill@outloudinc.com

Visit our website at: www.outloudinc.com


Feel free to “LIKE” our FB Page www.facebook.com/outloudinc

Sunday, February 19, 2017

Leaders, free us from the tyranny of AVERAGE!


It is my belief that the worst thing that can happen to an individual, organization, or even a society is the average becomes acceptable, or, worse yet, a goal! The other night while sitting in a restaurant, I was so overcome by the insidious nature of average that it prompted me to post my feelings about it on my personal Facebook page! My friends were probably scratching their heads wondering what has got into Bill this evening!! Luckily my meal was not average but what got me thinking out loud about this topic to the point I let it interrupt a perfectly nice evening?

What got me on this tear was reading an article by Robert McLemee writing for Inside Higher Ed.com. He was profiling a documentary on Netflix that highlighted the life and times of self-help guru James Arthur Ray who became infamous after clients tragically lost their lives in a sweat-lodge experience. McLemee later went on to point out the hazards of self-improvement quoting psychologist Sven Brinkman who teaches at the University of Aalborg in Denmark. Brinkman in his book, Stand Firm, proposes such self-help and improvement efforts are pointless and that we should “rejoice in our limitations” and that there is dignity in “acknowledging our limits”. Obviously, this was percolating in me for almost a week until I could no longer keep it in!

Now I love my higher education colleagues, but sometimes they we can be a cynical lot (much like hipsters but without the skinny jeans!). The professorate, often driven by data, has an overwhelming “prove it to me” mentality and thus, often dismiss the notion that the self-improvement movement and positive psychology has done a lot of good for a lot of people. To be fair, those of us in the industry can be a little “pie in the sky” ourselves. The whole “if you dream it, you can achieve it” phrase needs to include the second half of the sentence, “but whereas dreams can come true, they don’t come free!!”. We often forget to let our clients and audiences know they are going to have to earn the life they want!

So where am I going with all of this? Essentially, I am saying that if we begin to accept AVERAGE as the norm and LIMITATIONS as fact, then we are doomed as organizations, business, and societies. Sadly, though, I believe there are many out there that desire such a state. A state where merit and achievement is minimized so as to not make people uncomfortable. Where either everyone gets a prize or no one does! Such a mentality of mediocrity, however, becomes a prison of the spirit.

As humans, we are meant to strive, to achieve, to reach beyond ourselves. How else will we better ourselves and those that we lead? Simply put, the culture of average limits potential. I think about the U.S. space program as a prime example. What was once an incredible incubator of new technologies, materials, methods, and science not to mention a source of courageous role models for our nation’s youth has now been reduced to our own astronauts having to hitch rides to the International Space Station on Russian vehicles. The future and it promises of a better world will NOT be built on average!

So how do we guard against this culture of average. One thought is to be constantly asking yourselves and your colleagues some challenging questions like:
  • Is our work currently EXCEPTIONAL or just ACCEPTABLE?
  • Are we constantly putting forth our BEST EFFORTS or just relying on MINIMAL PERFORMANCE?
  • Are we operating as who and what we are NOW as opposed to where we WANT TO BE?
To wrap this up, I would ask you to look at this week’s blog title. Grammatically, I am making both a statement but also a REQUEST. Leaders (and you know who you are!), we need you to save us all from average! As author and speaker Chris Baez-Brown shares, “autopilot may be efficient, but it is no place to lead from!”

As always if I can help you and the people you associate with Get Better, Be Ready and LEAD OUT LOUD, I would invite you to email me or to visit my website below and see if any of the training or coaching experiences I offer can provide an impact! Also, as a bonus, if you go to my Out Loud Strategies website (www.outloudinc.com) and enter your contact information, I will send you a FREE guide to establishing a mentoring initiative program in your organization! Such an initiative would be critical to add value to your organization!

Yours in Leadership (and still walking both roads!),

Bill Faulkner

Principal Consultant – Out Loud Strategies

Independent Coach, Speaker, and Trainer with the John Maxwell Team TM

Email = bill@outloudinc.com

Visit our website at: www.outloudinc.com


Feel free to “LIKE” our FB Page www.facebook.com/outloudinc

Sunday, February 12, 2017

Where are YOU in the CYCLE of Leadership Growth?


How people develop and grow is an incredibly complex process that encapsulates their family history, personality, culture, life experiences, and many more factors all weaving their way throughout the flow of their life. Currently I am teaching a master’s level class on human development and it has got me thinking out loud how such processes can inform how we grow and progress (hopefully!) as leaders.

Essentially, much like how we develop our own unique identities, how we continue to grow and evolve as leaders follows a similar cycle. I use the term “cycle” since it infers that the process can repeat itself several times throughout our leadership life span.

Naive
Just like as children, we are initially unaware of our own complexity. As we begin our leadership journey, we usually do not think about it very much. We get placed or volunteer for a leadership role and proceed based upon our best ideas and efforts. At this point in the cycle, ignorance is bliss and either we do great or we struggle. I know I have made many leadership mistakes not because I wanted to, but because I did not know any better!

Crises or Awakening
At some point in our leadership journey, we either hit a wall or become inspired to do even better! If you are like me, it usually went the “hit the wall” direction! I realized that the leadership style, approaches, behaviors, were not sufficient in leading myself and others where we needed to go which created a crisis in my leadership that often had a negative impact on those I was attempting to lead.

On the other hand, some people experience early success in their leadership efforts. This can be a powerful motivating factor that encourages the leader to increase their knowledge, skills, etc. in how they can be even more effective as a leader. They become “awakened” to their leadership potential and want to get even better.

Response
Based upon the earlier experiences of either Crises or Awakening, we then have some sort of response. Such responses can range from:
  • Denial – we feel any leadership failure as not that bad or not our fault thus we continue with our ineffective leadership practice
  • Confusion – we realize something’s not right but are unsure as to how to fix it.
  • Development – we make an INTENTIONAL effort to correct our earlier and/or ineffective leadership practice OR become motivated to do even better in our leadership. Either way, we begin to develop by design by building our leadership capacities through reading books, observing effective leaders, attending seminars, asking for feedback, reflecting on leadership interactions, etc.

Synthesis
The next phase of the leadership cycle is Syntheses. This is the phase where we take what we have learned and experienced to a certain point in our leadership life and combine all of this into a coherent and stable leadership practice. At this point we have a clear philosophy of leadership and know what we value. We also begin to share what we have learned in the hope of replicating new leaders.

As I mentioned earlier, this is a CYCLICAL process. As we change roles or take on new and expanded responsibilities, it requires us to repeat the CYCLE of Leadership Growth. Hopefully as we gain experience and mature as a leader, we quickly know what we don’t know and make the needed course corrections. The trick is to regularly ask yourself:
  • Where am I in the CYCLE?
  • What do I need to do next?

This will take courage, though. Leaders often like to act more than reflect! But keep in mind this is part of the necessary hard work of growing and flourishing as a leader!

As always if I can help you and the people you associate with Get Better, Be Ready and LEAD OUT LOUD, I would invite you to email me or to visit my website below and see if any of the training or coaching experiences I offer can provide an impact! Also, as a bonus, if you go to my Out Loud Strategies website (www.outloudinc.com) and enter your contact information, I will send you a FREE guide to establishing a mentoring initiative program in your organization! Such an initiative would be critical to add value to your organization!

Yours in Leadership (and still walking both roads!),

Bill Faulkner

Principal Consultant – Out Loud Strategies

Independent Coach, Speaker, and Trainer with the John Maxwell Team TM

Email = bill@outloudinc.com

Visit our website at: www.outloudinc.com


Feel free to “LIKE” our FB Page www.facebook.com/outloudinc

Sunday, February 5, 2017

Your BEST Business Investment Is Not What You Think!



The cold, hard math is that EVERY business or endeavor has finite resources. Even the most successful companies like Amazon or Apple must make decisions regarding how they will invest their resources (though I would like to have their limitations on what type of delivery drone to buy or whether to create a self-driving car or go with the IPhone chip that is implanted in our heads . . . just kidding about the IPhone chip in the head thing . . . I hope!). But what if the best investment was not on THINGS but on PEOPLE? This has got me thinking out loud about the Return on Investment for doing so.

For someone who is in the crowded marketplace of leadership development and personal effectiveness, it is important that I make my case for why individuals or organizations should redirect resources from THINGS to PEOPLE. According to the Carnegie Institute, 85% of FINANCIAL SUCCESS is due to your ABILITY TO LEAD, COMMUNICATE, and NEGOTIATE. Technical skills account for only the remaining 15%! But what do we spend most of our time and resources on?

Further, data on employee engagement generated from Gallup demonstrates that EFFECTIVE managers and leaders can decrease disengagement, double engagement among team members and drastically reduce staff departures among millennial employees. But again, very few of us come “factory equipped” to lead and manage effectively (I know I wasn’t!) so that requires us to INTENTIONALLY equip ourselves to do so. Further, employee SATISFACTION is not a sufficient metric for success. ENGAGEMENT only happens when team members are aware of their ROLES, confident of their CONTRIBUTIONS, have CONNECTIONS with other organizational members and are CONSTANTLY PROGESSING in their DEVELOPMENT. Again, no mention of expresso machines or bean bag chairs in the office! Finally, Gallup researchers have found that TOP PERFORMING organizations (as defined by measures such as profitability, innovation, staff retention, market share, expanded customer base, etc.)  make a STRATEGIC INVESTMENT in manager and leader development and hold those managers accountable for the DEVELOPMENT of their own teams!

So, what would constitute an effective leader development initiative? Whereas the specifics are more involved than a blog reader’s attention span (!), such an intervention would include content such as:
Managing Change
Collaboration
Effective Communication
Ethical Leadership
Sustaining Personal Development
Creativity
Organizational Values and Mutual Expectations
Leadership
Equipping Others and Developing Emerging Leaders
Resilience and Failing Forward
Team Building
Etc.
Etc.

Now I know that any business owner, college administrator, hospital director, non-profit board member or faith leader must make the tough call every day as to how direct their finite financial, human, time, and energy resources. Often in such calculus, leadership development often falls to the side. But in an environment where employee disengagement costs the U. S. economy $450,00 billion dollars a year (along with international disengagement rates that produce an additional $500,00 billion in losses annually per Gallup data), can we still afford to do so?!?!

As always if I can help you and the people you associate with Get Better, Be Ready and LEAD OUT LOUD, I would invite you to email me or to visit my website below and see if any of the training or coaching experiences I offer can provide an impact! Also, as a bonus, if you go to my Out Loud Strategies website (www.outloudinc.com) and enter your contact information, I will send you a FREE guide to establishing a mentoring initiative program in your organization! Such an initiative would be critical to add value to your organization!

Yours in Leadership (and still walking both roads!),

Bill Faulkner

Principal Consultant – Out Loud Strategies

Independent Coach, Speaker, and Trainer with the John Maxwell Team TM

Email = bill@outloudinc.com

Visit our website at: www.outloudinc.com

Feel free to “LIKE” our FB Page www.facebook.com/outloudinc