Sunday, February 18, 2018

As a Leader, are you making Toast-a-Phones or are you making sense?


In our wondrous technological age, it appears we can do almost anything. In fact, I bet if someone was so inclined, they could manufacture a toaster with cell phone functionality built in. After all, they make refrigerators with TVs on the door, don’t they? This has me thinking out loud that, yes, you can make a toast-a-phone, but why would you? In other words, when making important leadership decisions about future products and services, just because you can do a thing does that mean you should?

Obviously, I am still thinking a lot about how important clarity is on a personal, team, and organizational level. Now don’t get me wrong, I am totally for innovation and pushing boundaries. In fact, I was so impressed by what Elon Musk and his SpaceX team did recently, that I looked on their website do see if they had any leadership development positions available (and they did!). If you do not know what I am talking about, just check out the YouTube link below:


The point being is that SpaceX has the intellectual and creative horsepower to do almost anything, but they focus on ONE THING – the reinvigoration of space exploration and the commercial, technological, and human benefits such endeavors produce. The problem, however, is that too many industries and organizations dilute their efforts by chasing products and services that lack clarity or just do not make sense.

For instance, in my primary industry of higher education, I have personally witnessed the struggle of smaller colleges as they try to be all things to all people in the hopes they will grow or even survive. What usually happens is that staff, faculty, and resources get stretched so thin or the original mission creeps so far that the institution becomes unrecognizable. There are countless examples in business as well. A great case in point is the computer manufacturer that goes out of business because they produced a dizzying array of machines and unsustainable product lines that became confusing thus unattractive to the consumer. Compare that to Apple which will only bring enough products to market that can fit on a single six-foot table. At one time, however, that was not always the case. Apple learned that focusing on a few products and doing them well made more sense that producing too many products of poorer quality and capability.

So, how do we avoid the toast-a-phone trap? When faced with the opportunity or inclination to produce a new product or service or branch off a new subsidiary or acclimation, evaluate the pros/cons of doing so by the following criteria of whether or not the new endeavor is:

ON MISSION – does this new effort align with your core mission and values? Does it represent a dramatic departure of what you made you successful in the first place? Would it require you to compromise your core values? Would it conflict with or have a negative impact on a healthy workplace culture?

ON POINT – does the product or service even make sense coming from your organization or would people be scratching their heads and wonder why are you or your organization is even doing that? To this day I still cannot figure out why a stick and ball sports equipment company thought they could make motorcycles. Luckily, Harley Davidson still exists but the AMF Sports Equipment company that at one-time owned Harley Davidson no longer does. You have to understand that if you are known as an industry leader for creating and delivering a quality product or service, then why would you jeopardize your brand promise, brand identity, and brand ambassadors?

ON DEMAND – is there even a demand for this new product or service? Does it truly meet a need or are you trying to create one? Have you done due diligence to determine if there is someone or some entity out there that is already doing it better and faster than you could ever do?

ON SCHEDULE – is this new endeavor timely in terms of its introduction or are you just playing catch-up? Challenger brands can be successful, but the learning and resource curve is significant. Is the demand sustainable or will it fade; thus, is it worth tooling up to meet what could be only a temporary demand or marketplace fad. Just look in your closets and cupboards and see how many things are there that you just had to have but now would be embarrassed to let people know you spent good money on them. I am thinking parachute pants here! What was I thinking? Not that I could ever fit in them, but I am hoping they come back in style just for the EBAY opportunity!

Recently I have been trying out a new Here to There Mapping tool that I have used with several different types of organizations that helps organizations and teams obtain clarity in their status and aspirations. The results and feedback I am getting is that it has been very helpful. You can find it in my workbook publication called Do Out Loud: Mapping Your Leadership Platform, available on Amazon.com. I would also love to talk to you more about leading your organization through this interactive and team engaging process on-site.

The quickest path to obscurity is to attempt to become all things to all people.

It is my belief that the quickest path to obscurity is to attempt to become all things to all people. There is just one of you and that is what the world needs most. We do not a bunch of carbon copies of someone or something else. What you make, do, or provide is unique and there are more than enough clients or customers out there that will value what you do and how you do it. Just like Elon Musk and SpaceX taught us recently, when you focus on what you truly want to do and want to be the best at it, the sky is no longer the limit!


As always if I can help you and the people you associate with Get Better, Be Ready and LEAD OUT LOUD, I would invite you to email me or to visit my website below and see if any of the training or coaching experiences I offer can provide an impact. Also, as a bonus, if you go to my Out Loud Strategies website (www.outloudinc.com) and enter your contact information, I will send you a FREE guide to establishing a mentoring initiative program in your organization! Such an initiative would be critical to add value to your organization!

Yours in Leadership,


Bill Faulkner
Principal Consultant – Out Loud Strategies
Independent Coach, Speaker, and Trainer with the John Maxwell Team TM

Email = bill@outloudinc.com
Visit our website at: www.outloudinc.com

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