Huge
achievement is not possible with “yes, but . . .” team members
In
my work in higher education, I have the opportunity to advise student
government associations. They are fascinating “leadership labs” to observe and
participate in as a guide and advisor. This year (like many others) started out
with a group of key leaders excited for the year and determined to make sure
everyone else is as committed as they are. Things started out well with
everyone on the same page then one of their peers started missing important
events and activities. They are a “yes, but . . .” member. In other words, YES,
they want to be committed and make a contribution BUT as soon as something more
important or more aligned with their eventual goals comes along, that
commitment goes out the window.
Meanwhile
in the older adult world, we see this all the time in our businesses, churches,
non-profits, etc. The Gallup organization paints an even starker picture in
their research on employee/member engagement that involves millions of
employees across thousands of organizations. Gallup reports that in terms of
employee engagement in the workplace:
- 12% are ACTIVELY ENGAGED (very committed to the organization and its goals)
- 60% are NOT ENGAGED (just punching the time clock)
- 17% are ACTIVELY UNENGAGED (purposely undermining the goals and aspirations of the company or organization!)
These
results are incredible! Well over 70% of the workforce or membership is not engaged with
their organizations! YES, they are there, doing an average job with average results
BUT they are really wishing and waiting for something better or more fulfilling
to come along. You can just imagine the millions of dollars and other resources lost in low productivity that is a direct result of disengaged team members!
So
how can this be turned around? Consultant and author Jim Haudan wrote an
excellent book called The Art of Engagement. In that work he highlights the
Roots of Engagement which are:
- People want to feel they are part of something bigger than themselves
- People want to feel a sense of belonging and connection to their organization
- People want to go on a meaningful journey with others
- People want know their contributions make an impact and that they are recognized for doing so
If
you have any level of leadership in your business, school, church, non-profit
organization, etc. you should be asking yourself if these four “roots” are
present. Better still, ask your team members. This will take a lot of courage but
it could also start turning things around!
As
always, if I can help you Get Better, Be Ready and LEAD OUT LOUD, I would love
to hear from you.
Yours
in Leadership,
Bill
Faulkner
Co-Founder
– Out Loud Strategies
Independent
Coach, Speaker, and Trainer with the John Maxwell Team TM
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